If you talk about services, I believe that everyone must
thing the best for customers. Services should make customer satisfy. Someone
that work for services said customer is a god and customer always right.
We talk about mistake in the movie (My life in ruins). This
movie has a lot of mistake such as
- A guide is speaking with customers which are not suitable such as speaking louder.
- A bus for take a trip is not standard. It makes customers uncomfortable.
- Customers stay at the hotel which is bad services and dirty.
Just all of these can make customers unsatisfied to the
hotel and services too. It should be practice all of employee to professional
to work because if they are professional that make hotel has a standard. So, we
should always improve hotel image too.
Finally, Services is important thing when you work in hotel
or a job which is related services. You should make customer like a family
members. However, mistake can happened everywhere but you should to remember
mistake and solve with yourself.
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